Terms & Conditions

Introduction

Welcome to jg99, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions govern your access to and use of our website at jg99.ws, including all betting, gaming, promotional, and account management features available on the platform. These terms form a legally binding agreement between you (the user) and jg99.

By registering an account, accessing any part of our service, or placing any wager on jg99, you confirm that you have read, understood, and unconditionally accepted these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must not use jg99 and should exit the platform immediately.

Eligibility and Age Verification

Access to jg99 is strictly restricted to eligible users. Before creating an account or placing any wager, all users must satisfy the following eligibility criteria without exception.

• You must be at least 21 years of age. jg99 is a 21+ platform and we take age verification seriously.
• You must be a legal resident of Bangladesh or in a jurisdiction where online gaming is not prohibited.
• You must not be on any self-exclusion list or have an account that has been previously suspended or permanently banned by jg99.
• You must not be acting on behalf of a third party. All accounts must be registered and used by the account holder only.

Account Registration and Management

To access the full range of betting and gaming features on jg99, you are required to create a registered account. The registration process is simple and can be completed via mobile or desktop browser. All information provided during registration must be accurate, current, and complete.

Account Verification (KYC)

As part of our commitment to platform safety and fraud prevention, jg99 conducts Know Your Customer (KYC) checks. You may be asked to submit one or more of the following documents before processing a withdrawal or when our system flags an account for review:

• National ID card or passport (government-issued photo ID)
• Proof of residential address such as a recent utility bill or bank statement
• Proof of payment method ownership (e.g., screenshot of bKash or Nagad account registered under your name)
• Any additional documentation jg99 deems necessary for compliance purposes

Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. jg99 will not be held liable for any losses arising from unauthorized access to your account resulting from your failure to keep your credentials secure. If you suspect unauthorized access, contact support immediately at [email protected].

Deposits and Withdrawals

jg99 supports a range of trusted payment methods suited to the Bangladesh market. All financial transactions on the platform are processed in Bangladeshi Taka (BDT). Players must use a payment method registered in their own name — third-party payment accounts are strictly prohibited and may result in account suspension.

Deposit Rules

The following conditions apply to all deposits made on jg99:

• Minimum deposit amounts may apply and will be displayed at the point of transaction. Current minimums are subject to change at jg99's discretion.
• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other approved payment channels listed in your account.
• jg99 does not charge a fee for deposits, but your payment provider may apply their own transaction charges. Please check with your payment service before initiating a deposit.

Withdrawal Rules

Withdrawals are processed subject to the following conditions. All withdrawal requests are reviewed to ensure compliance with these Terms and our responsible gaming commitments:

• Withdrawals can only be made to a verified payment method registered in the same name as the jg99 account holder.
• Withdrawal requests are typically processed within 24 hours Bangladesh Standard Time (BST, UTC+6). Processing times may vary depending on your payment provider.
• jg99 reserves the right to delay or deny a withdrawal request if KYC verification is incomplete, if fraudulent activity is suspected, or if the account is under investigation.

Bonuses and Promotional Offers

jg99 periodically offers bonuses and promotions to both new and existing players. All bonuses are subject to specific terms and wagering requirements. It is your responsibility to read the individual terms attached to each promotion before opting in.

• Welcome bonuses and free spins are available to new players only and may not be claimed more than once per household or device.
• All bonus funds are subject to a wagering requirement (rollover) before withdrawal is permitted. The specific rollover multiplier for each offer will be stated in the promotion's individual terms.
• jg99 reserves the right to withdraw, modify, or cancel any promotional offer at any time without prior notice.
• Bonuses may not be transferred between accounts, converted to cash without completing wagering requirements, or used in combination with other active promotions unless explicitly stated.

Prohibited Activities

To maintain a safe, fair, and trustworthy environment for all users on jg99, the following activities are strictly prohibited. Engaging in any of the behaviours listed below may result in immediate account suspension, permanent banning, and legal action where applicable.

• Registering more than one account on jg99, or assisting another person to create a duplicate account
• Using automated bots, scripts, or software to gain an unfair advantage in any game or betting market
• Attempting to launder funds through deposits, wagers, or withdrawal requests on the platform
• Colluding with other players to manipulate game outcomes, share strategy in real-time against house rules, or fix results
• Submitting false information during registration or KYC verification, or impersonating another individual

Intellectual Property

All content on jg99.ws — including but not limited to logos, brand names, graphics, text, software, game interfaces, promotional material, and site structure — is the intellectual property of jg99 or its respective licensors. No part of this content may be reproduced, distributed, transmitted, displayed, published, or broadcast in any form without the prior written permission of jg99.

Unauthorized use of any jg99 intellectual property — including scraping, data mining, or mirroring the site — will constitute a breach of these Terms and may be subject to civil and criminal penalties under applicable law.

Privacy and Data Protection

jg99 is committed to protecting your personal data. We collect and process personal information only to the extent necessary for delivering our services, processing transactions, verifying identity, preventing fraud, and complying with applicable obligations. We do not sell, rent, or share your personal data with unauthorized third parties.

For a full explanation of how we collect, store, and use your data — and for details of your rights as a data subject — please read our Privacy Policy, available via the link in the footer below.

Responsible Gaming

jg99 takes its responsible gaming obligations seriously. We believe gambling should be an entertaining activity, and we are committed to helping players maintain healthy gaming habits. The following tools and safeguards are available to all registered account holders:

• Deposit limits — set a daily, weekly or monthly cap on how much you can deposit into your jg99 account.
• Time-out periods — temporarily suspend your account for a defined cooling-off period to take a break from gaming.
• Self-exclusion — permanently close your account if you feel that gambling is causing harm to you or those around you. Contact [email protected] to initiate self-exclusion.

Limitation of Liability

To the fullest extent permitted by applicable law, jg99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform, including but not limited to loss of winnings, loss of data, or interruption of service. jg99 provides the platform on an "as is" and "as available" basis without warranties of any kind, either express or implied.

jg99's total liability to you in connection with the platform — regardless of the form of action — shall not exceed the total amount you deposited in the 30 days immediately preceding the event giving rise to the claim. This limitation applies to the maximum extent permitted under applicable law.

Changes to These Terms

jg99 reserves the right to update, amend, or replace these Terms and Conditions at any time and without prior notice. When we make material changes, the revised terms will be posted on this page with the updated date noted at the top of the document. It is your responsibility to review these Terms periodically to stay informed of any updates.

Your continued use of jg99 after any revision to these Terms constitutes your acceptance of the updated Terms and Conditions. If you do not agree with the revised Terms, you must cease using the platform immediately and may request account closure by contacting our support team.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws applicable to the jurisdiction in which jg99 operates. Any disputes arising in connection with these Terms shall first be addressed through good-faith negotiation between the parties. If a dispute cannot be resolved informally, both parties agree to submit the matter to binding arbitration. The arbitration shall be conducted in English and any awards made shall be final and binding. Nothing in this clause prevents jg99 from seeking injunctive or other equitable relief in any court of competent jurisdiction where necessary to protect its intellectual property or prevent fraud.

Contact Us

If you have any questions about these Terms and Conditions, or if you wish to raise a concern about your account, a transaction, or our services, please contact our support team by email at [email protected]. Our team responds to all queries within 24 hours Bangladesh Standard Time. For responsible gaming support, you may also visit our Responsible Gaming page via the footer link below.